Packaging, Delivery & Pre-orders
Post
We send small parcels by Royal Mail or larger parcels by courier. Please advise us of any days during the despatch periods when you may be away or unable to receive the delivery. Also, do tell us if you would like the parcel leaving in the porch or shed etc – we write this clearly in red on the box.
It is with sincere regret that since Brexit we can no longer send our plants outside of the UK. We are very sorry not to be able to supply our customers in Europe for the time being but hope that in time we will find a way.
Packaging
Our packaging is nearly all compostable so simply receive your plants, plant them and then walk to your compost bin and smile! You won’t have a heap of packaging for the dustbin lorry to pick up, just some extra food to keep the worms happy 🙂
Despatch Periods for Plant Material
We despatch plant material at the best time of year (in our experience) to ensure you receive it fresh and get the best results. This results in 4-6 week despatch periods for each group of plants, seeds, bulbs or rhizomes. We take orders in advance and during the despatch periods.
There may be some minor adjustments to the despatch periods given below because of seasonal variations.
Roscoea tubers:
March and April as bare root tubers, as potted plants at other times of the year.
Harvington Hellebore Plug Plants:
Mid-April, through May and June
Harvington Hellebore Seeds:
During July
Erythronium bulbs:
From July through August and September
Trillium rhizomes:
From September through to early November
Pot Plants
We aim to send out pot plants within 2 weeks of ordering. The exception to this is during the month of August. Orders received during August will be sent during the first week of September.
Pre-orders
If you would like to order our plants outside of the despatch periods listed above we now use a pre-order system.
How to Place a Pre-order
Add the plants you would like to the basket then proceed to the checkout in the normal way. Payment for pre-orders is not needed at the point of ordering but on the ‘release date’ of your plants – in other words you pay when the plants are ready for despatch. On the release date you will receive an email with a click through for payment via credit/debit card or PayPal. Once payment has been received, your plants will be despatched within 14 days.
You will then receive 2 further emails, 1 confirming your pre-order, and another when your order has been despatched.
Different groups of plants are ready to send at different times of the year and therefore will have different release dates. Please therefore note the following when pre-ordering:-
- Pre-orders with different release dates cannot be added to the same basket e.g. Hellebore Plug Plants (release date 18 April 2022) and Roscoea tubers (release date 1 March 2022) would need to be ordered separately. So if, for example, you would like several different Hellebore Plug Plants then these can all be added to the same pre-order, but if you’d like some Roscoea tubers as well then you will need to raise a separate pre-order for these. This is because we send Plug plants from mid-April to early June, and Roscoea tubers from March.
- Pre-orders cannot be added to a basket containing plants that are available for despatch now e.g. a product such as a Hellebore Pot Plant that is available now has to be ordered separately.
We look forward to receiving your pre-orders!